A system administrator needs to transfer records from one user to another. What object can be transferred using the mass transfer tool?

The mass transfer tool in Salesforce is a powerful feature that allows system administrators to efficiently transfer ownership of a significant number of records from one user to another. Among the objects that can be transferred using this functionality, accounts are a primary focus as they are crucial in managing customer relationships.

Using the mass transfer tool, a system administrator can transfer ownership of accounts to another user, thereby allowing for better management of account responsibilities and relationships. This feature streamlines the process, especially when dealing with a large volume of records, making it an invaluable function for maintaining accurate data ownership within the organization.

While leads, campaigns, and quotas are integral to the Salesforce system, they don't share the same capacity for mass transfer through this specific tool. Leads, for instance, manage potential customer data but have different ownership transfer processes that typically require the use of other tools or methods. Campaigns pertain to marketing efforts and do not fall under ownership transfers that the mass transfer tool handles. Quotas relate to sales performance tracking and management, but similarly, they do not utilize the mass transfer capability.

In summary, the mass transfer tool is specifically designed to facilitate the transfer of accounts, ensuring administrators can manage and reassign customer relationships efficiently.